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Aktuellen Status anzeigen

Okt. 2026

Bot hosting outage on Instance 8, Instance 13, Instance 16
GelöstSchwerer Ausfall49 Minuten
  • Gelöst
    UTC
    Gelöst
    This incident has been resolved and all affected bots are back online. The outage lasted 1h 36m and was caused by an infrastructure failure at our upstream hosting provider. Bots reconnect automatically, so no action is needed on your side. We're sorry for the disruption, and we monitor our providers continuously to hold them to the standard you expect from us.
  • Untersuchung
    UTC
    Untersuchung
    We are investigating an outage affecting bots hosted on Instance 8, Instance 13, Instance 16. The issue appears to originate at the upstream hosting provider's infrastructure, not within SCNX systems. Affected bots are currently offline on Discord. Our team is actively working on this and has escalated to the hosting provider with diagnostic data. We will post updates here as the situation develops.
Bot hosting outage on Instance 35
GelöstSchwerer Ausfall2 Stunden 5 Minuten
  • Gelöst
    UTC
    Gelöst
    This incident has been resolved and all affected bots are back online. The outage lasted 2h 14m and was caused by an infrastructure failure at our upstream hosting provider. Bots reconnect automatically, so no action is needed on your side. We're sorry for the disruption, and we monitor our providers continuously to hold them to the standard you expect from us.
  • Aktualisierung
    UTC
    Aktualisierung
    We've confirmed that the issue lies with our hosting provider and have contacted them. They have confirmed that they are investigating the outage and will get back to us shortly.
  • Identifiziert
    UTC
    Identifiziert
  • Untersuchung
    UTC
    Untersuchung
    We are investigating an outage affecting bots hosted on Instance 35. The issue appears to originate at the upstream hosting provider's infrastructure, not within SCNX systems. Affected bots are currently offline on Discord. Our team is actively working on this and has escalated to the hosting provider with diagnostic data. We will post updates here as the situation develops.
Backups via the @SCNX Bot are unavailable
GelöstSchwerer Ausfall62 Stunden 52 Minuten
  • Gelöst
    UTC
    Gelöst

    This incident has been resolved. We'll add additional warnings and banners shortly.

    We've updated our docs since and added improved notices and bug fixes for the new backup system.

  • Überwachung
    UTC
    Überwachung

    Wir haben alle Backups+-Kunden mit zusätzlichen Details und Optionen benachrichtigt.

    Mit dieser Änderung haben wir den Wechsel vom SCNX-Bot zum CustomBot Backups System abgeschlossen. Wir werden NextGen weiterhin auf zusätzliche Hosting-Standorte ausrollen, damit mehr Nutzer Backups verwenden können.

    Zusätzlich werden wir neue Warnbanner und Informationen im Dashboard hinzufügen, um Nutzer über diese Änderung zu informieren.

  • Identifiziert
    UTC
    Identifiziert

    Today, we published the v3.25.1 update in the stable branch.

    You will need to update your bot to use the Backups feature. If you had automatic backups enabled, you might need to re-enable that feature.

    If you are on a NextGen host, have updated your bot, and are still not seeing the new Backups interface, please try manually stopping and then starting your bot again.

    We'll shortly add additional warning banners and information in the dashboard to make this change more clear.

    We'll also separately reach out to customers who purchased Backups+ directly and inform them of the change.

  • Untersuchung
    UTC
    Untersuchung

    Due to recent changes on Discord, we are retiring backup functionality on the SCNX Bot and transitioning all server backups to CustomBot.

    SCNX Bot can no longer create new backups. Since analytics have also moved to your CustomBot, this means that you can finally kick the SCNX bot from your server.

    Requirements for CustomBot Backups

    To create backups using your CustomBot, please ensure:

    • NextGen Hosting: Your CustomBot is running on a hosting location marked NextGen in your server list (Learn how to switch hosting locations).

    • Bot Version: Your CustomBot is running version v3.25.1 or higher.

    Once your bot meets these requirements, you can access the new Backups Page, which introduces upgraded capabilities such as backing up open forum posts and more.

    Backups+ Subscribers

    • All Backups+ perks and features remain fully active when using CustomBot and now include additional features such as custom encryption keys.

    • Your Backups+ purchase has been automatically transferred.

    • We will reach out to Backups+ customers over the coming week with further details and additional options.

    Availability & Rollout

    Version v3.25.1 will be released to the stable branch shortly. If you want immediate access, you can switch your bot to the beta branch today.

Sep. 2026

SEP19
Wir führen die erforderlichen Datenbankwartungsarbeiten durch.
AbgeschlossenWartung18 Minuten
  • Abgeschlossen
    19.9.2026 um 14:18UTC
    Abgeschlossen
    19.9.2026 um 14:18UTC

    Maintenance has been completed successfully. SCNX experienced maintenance downtime of approximately 5 minutes due to the migration. Thank you for your patience.

  • In Bearbeitung
    19.9.2026 um 13:58UTC
    In Bearbeitung
    19.9.2026 um 13:58UTC

    Maintenance is now in progress.

  • Geplant
    19.9.2026 um 11:36UTC
    Geplant
    19.9.2026 um 11:36UTC

    Wir haben für den unten angegebenen Zeitraum eine routinemäßige Systemwartung geplant.

    Wir modernisieren unsere Kerninfrastruktur und unsere Datenreplikationssysteme, um die Leistungsfähigkeit, Stabilität und Sicherheit unseres Systems zu verbessern.

    Was das für Sie bedeutet: Wir erwarten keine längeren Serviceausfälle, und Sie können die Plattform wie gewohnt weiter nutzen. Es kann jedoch während dieses Zeitraums zu kurzzeitigen Verlangsamungen oder kurzzeitigen Verbindungsabbrüchen kommen. Sollte ein Fehler auftreten, hilft es, einige Sekunden zu warten und die Seite neu zu laden.

    Vielen Dank für Ihre Geduld, während wir diese wichtigen Aktualisierungen abschließen.

Bot hosting outage on Instance 39
GelöstSchwerer Ausfall26 Minuten
  • Gelöst
    UTC
    Gelöst
    This incident has been resolved and all affected bots are back online. The outage lasted 14 minutes and was caused by an infrastructure failure at our upstream hosting provider. Bots reconnect automatically, so no action is needed on your side. We're sorry for the disruption, and we monitor our providers continuously to hold them to the standard you expect from us.
  • Aktualisierung
    UTC
    Aktualisierung
    We're seeing recovery and bots are starting again, please be patient while the host system starts your bot automatically.
  • Identifiziert
    UTC
    Identifiziert
  • Untersuchung
    UTC
    Untersuchung
    We are investigating an outage affecting bots hosted on Instance 39. The issue appears to originate at the upstream hosting provider's infrastructure, not within SCNX systems. Affected bots are currently offline on Discord. Our team is actively working on this and has escalated to the hosting provider with diagnostic data. We will post updates here as the situation develops.
Discord hat derzeit eine Störung.
GelöstSchwerer Ausfall1 Stunde 31 Minuten
  • Gelöst
    UTC
    Gelöst
    This incident has been resolved.
  • Identifiziert
    UTC
    Identifiziert

    Aufgrund eines Problems bei Discord könnten Bots auf SCNX betroffen sein und möglicherweise nicht wie erwartet funktionieren.

    Details auf Discord: https://discordstatus.com/incidents/btdsd2y407t5

Bot hosting outage on Instance 14, Instance 31
GelöstSchwerer Ausfall11 Minuten
  • Gelöst
    UTC
    Gelöst
    This incident has been resolved and all affected bots are back online. The outage lasted 19 minutes and was caused by an infrastructure failure at our upstream hosting provider. Bots reconnect automatically, so no action is needed on your side. We're sorry for the disruption, and we monitor our providers continuously to hold them to the standard you expect from us.
  • Untersuchung
    UTC
    Untersuchung
    We are investigating an outage affecting bots hosted on Instance 14, Instance 31. The issue appears to originate at the upstream hosting provider's infrastructure, not within SCNX systems. Affected bots are currently offline on Discord. Our team is actively working on this and has escalated to the hosting provider with diagnostic data. We will post updates here as the situation develops.

Aug. 2026

AUG15
We're upgrading Bot-Hosts
AbgeschlossenWartung2 Stunden 6 Minuten
  • Abgeschlossen
    15.8.2026 um 21:06UTC
    Abgeschlossen
    15.8.2026 um 21:06UTC
    Maintenance has completed successfully.
  • In Bearbeitung
    15.8.2026 um 18:56UTC
    In Bearbeitung
    15.8.2026 um 18:56UTC
    Maintenance is now in progress.
  • Geplant
    15.8.2026 um 18:56UTC
    Geplant
    15.8.2026 um 18:56UTC

    We are upgrading the hosts listed below to our next-gen hosting platform.

    Bots on these hosts restart once during the window. Most are back within a few minutes, larger hosts can take up to 20 minutes. Nothing changes for you: your configuration, data and settings all stay as they are.

    During the maintenance you won't be able to access or manage your bot in the dashboard, but for most of it your bot will still continue to work on Discord.

    What the upgrade brings:

    • Logs survive a restart. Restarting a bot no longer wipes its logs, so you can still see what happened before a crash.

    • Downtime alerts. Get notified on Discord, by email, on Telegram or in the dashboard when your bot goes down, with the steps to fix it and an all-clear when it recovers. Off by default, configurable per bot.

    • RAM and CPU graphs. See how much of its resources your bot actually uses over the last 24 hours, 7 days or 30 days.

    • More resources on higher plans. Your plan now determines your bot's memory, and an upgrade applies without a restart.

    • Automatic recovery. Short network or Discord problems no longer leave a bot offline until someone notices.

    • Improved stability and Ressource use. We've made significant improvements on the stability of hosted bots and the use of allocated ressources on individual hosting locations.

    Our team is working to minimize the hosting impact on your operations. We understand that downtime significantly affects your operations, but this maintenance is required to continue the safe and stable long-term hosting for your bot.

    We value your time and appreciate your kind patience during this required maintenance period.

Discord hat derzeit eine Störung.
GelöstSchwerer Ausfall15 Minuten
  • Gelöst
    UTC
    Gelöst
    This incident has been resolved.
  • Untersuchung
    UTC
    Untersuchung

    Aufgrund eines Problems bei Discord könnten Bots auf SCNX betroffen sein und möglicherweise nicht wie erwartet funktionieren.

    Details auf Discord: https://discordstatus.com/incidents/pcg3nsfq6l2y

A Discord outage is affecting SCNX Bots
GelöstSchwerer Ausfall37 Minuten
  • Gelöst
    UTC
    Gelöst

    Discord has announced that this incident has been resolved.

  • Identifiziert
    UTC
    Identifiziert

    Due to an issue at Discord, bots on SCNX might be affected and might not work as expected.

    Details at Discord: https://discordstatus.com/

Bot hosting outage on Instance 38
GelöstSchwerer Ausfall5 Stunden 20 Minuten
  • Gelöst
    UTC
    Gelöst
    This incident has been resolved and all affected bots are back online. The outage lasted 0h 20m and was caused by an infrastructure failure at our upstream hosting provider. Bots reconnect automatically, so no action is needed on your side. We're sorry for the disruption, and we monitor our providers continuously to hold them to the standard you expect from us.
  • Untersuchung
    UTC
    Untersuchung
    We are investigating an outage affecting bots hosted on Instance 38. The issue appears to originate at the upstream hosting provider's infrastructure, not within SCNX systems. Affected bots are currently offline on Discord. Our team is actively working on this and has escalated to the hosting provider with diagnostic data. We will post updates here as the situation develops.
Increased numbers of login failures to SCNX
GelöstSchwerer Ausfall5 Stunden 25 Minuten
  • Gelöst
    UTC
    Gelöst

    Dieser Vorfall wurde behoben; die letzte Komponente (@SCNX-Bot) ist wiederhergestellt. Der Ausfall des SCNX-Dashboards und einiger anderer Dienste (darunter DingBot, Membership und FeatureBoard) dauerte weniger als zwei Stunden; der Ausfall der SCNX-Bot-Dienste („Backups“ und „Analytics“) dauerte aufgrund einer Migration zwischen Hosting-Standorten etwa fünf Stunden. Bots funktionierten während dieses Ausfalls einwandfrei, außer wenn sie eine Verbindung zum SCNX-Backend benötigten (z. B. beim Neustart oder bei der Nutzung von KI-Funktionen). Wir entschuldigen uns für die Ausfallzeit und untersuchen die Ursache. Wenn Sie einen kostenpflichtigen Tarif nutzen, können Sie eine Entschädigung beantragen: https://scnx.app/de/user/support/new?topic=cmnhok1np00kjtghxayiwcwmq

  • Überwachung
    UTC
    Überwachung

    We implemented a temporary fix and are working on getting things up again. Thank you for remaining patient during this time.

  • Untersuchung
    UTC
    Untersuchung

    We are currently investigating an incident that affects a number of users trying to log in into SCNX.

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