ScootKit - Notice history

All systems operational

Operational

SCNX Frontend - Operational

100% - uptime
Jun 2025 · 100.00%Jul · 99.485%Aug · 100.00%
Jun 2025
Jul 2025
Aug 2025

SCNX Backend - Operational

100% - uptime
Jun 2025 · 99.993%Jul · 99.485%Aug · 100.00%
Jun 2025
Jul 2025
Aug 2025

SCNX Bot-Manager - Operational

100% - uptime
Jun 2025 · 100.00%Jul · 99.485%Aug · 100.00%
Jun 2025
Jul 2025
Aug 2025

SCNX Image Generation API - Operational

SCNX Documentation - Operational

SCNX RSS Hub - Operational

SCNX Image CDN - Operational

Operational

ScootKit Website - Operational

100% - uptime
Jun 2025 · 100.00%Jul · 99.384%Aug · 100.00%
Jun 2025
Jul 2025
Aug 2025

ScootKit Discord Support System ("DingBot") - Operational

ScootKit Support System - Operational

ScootKit Analytics - Operational

ScootKit Mail - Operational

scootk.it URL Shortener - Operational

ScootKit Issue Reporting - Operational

ScootKit Translations - Operational

DingBot - Discord Customer Suppot - Operational

100% - uptime
Jun 2025 · 100.00%Jul · 99.485%Aug · 100.00%
Jun 2025
Jul 2025
Aug 2025
Operational

Discord API - Operational

Stripe API - Operational

OpenAI API - Operational

Cloudflare Pages - Operational

Cloudflare CDN - Operational

Notice history

Aug 2025

No notices reported this month

Jul 2025

Temporary connection issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Yesterday, our services experienced an outage that began at 20:16. We are pleased to report that all systems have now been restored as of 1:15 today, and we have confirmed that no customer data was lost or compromised. No SCNX-hosted bots were affected by this outage.

    The outage was triggered by a hardware failure at one of our third-party infrastructure providers. Our investigation revealed that this failure, combined with a lack of timely support from the provider, did not meet our standards for reliability and service.

    In response, we have accelerated our long-term infrastructure strategy by migrating affected services to our high-availability environment with a new primary hosting partner. This move was completed successfully and will provide enhanced stability and performance for the future.

    We are currently monitoring all systems closely to ensure continued stability. While all services are operating normally, if you notice any unusual behavior, please do not hesitate to contact our customer support.

    We sincerely apologize for the disruption and frustration this outage caused. We are committed to providing a reliable service, and we are confident that the steps taken today will ensure a more resilient platform going forward.

    Thank you for your patience and understanding.

  • Update
    Update

    We have restored most core components, and SCNX can be used again. We're still working on restoring remaining components and monitoring performance.

  • Update
    Update

    We have completed most of the emergency migration steps and are now slowly restoring service to affected components. Follow this page for update. Thanks to our emergency protocols, our current estimated time of full recovery is within 1-2 hours.

    At this time, access to DingBot (customer service on our Discord) and our website have been restored.

  • Identified
    Identified

    It seems like a technical issue at our hosting provider caused significant issues to our key points in our infrastructure. We're migrating affected servers to a different hosting provider which might take a while. We apologize for the issues and are committed to get things running again as soon as possible.

  • Investigating
    Investigating

    We are currently investigating an issue with connections to an important part of our infrastructure leading to temporary issues.

    Hosted bots are not affected.

Jun 2025 to Aug 2025

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