ScootKit - Notice history

All systems operational

Operational

SCNX Frontend - Operational

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SCNX Backend - Operational

100% - uptime
Jun 2026 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2026
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SCNX Bot-Manager - Operational

100% - uptime
Jun 2026 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2026
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SCNX Image Generation API - Operational

SCNX Documentation - Operational

SCNX Creator Notification System (QuickRSS) - Operational

SCNX Image CDN - Operational

@SCNX Bot - Operational

100% - uptime
Jun 2026 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2026
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Support Bot Log Hosting & Customer Dashboard (modmail.net) - Operational

100% - uptime
Jun 2026 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2026
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Operational

ScootKit Website - Operational

100% - uptime
Jun 2026 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2026
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ScootKit Discord Support System ("DingBot") - Operational

ScootKit Support System - Operational

ScootKit Analytics - Operational

ScootKit Mail - Operational

scootk.it URL Shortener - Operational

ScootKit Issue Reporting - Operational

ScootKit Translations - Operational

DingBot - Discord Customer Suppot - Operational

100% - uptime
Jun 2026 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2026
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Operational

Discord API - Operational

Stripe API - Operational

OpenAI API - Operational

Cloudflare CDN - Operational

Notice history

Aug 2026

No notices reported this month

Jul 2026

Network issues affecting Bot-Host #21
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    A network issue at our hosting provider is affecting Bot-Host #21. We've contacted our hosting provider and are waiting for them to get this issue fixed.

Network Connectivity Issues (Upstream Carrier Outage)
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We're seeing recovery for all affected Bot-Hosts and are monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are currently experiencing severe network connectivity issues caused by a major routing failure with one of our upstream transit providers. This is an infrastructure-level issue external to our network, where traffic is being heavily degraded or dropped before it can reach the data center of our hosting provider.

    Expected Impact

    • Bot Disconnections: Bots hosted on the affected instances listed above may lose connection to external APIs (such as Discord) or appear completely offline.

    • High Latency & Packet Loss: Any active connections on these specific hosts may experience severe lag, timeouts, or intermittent drops.

    • Dashboard Access: Bots hosted on affected Bot-Hosts might not be accessible via the dashboard.

    Our team has isolated the faulty external hop and has contacted the upstream provider to escalate the issue. Because this bottleneck is outside our direct infrastructure, we are dependent on the hosting provider to resolve their routing failure.

    We sincerely apologize for the disruption to your bots and will provide further updates as soon as we receive them from our provider.

Jun 2026

Connectivity issues to Bot-Host #33
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    After a downtime of approximately 24 minutes, we've seen recovery. The host appears to be reachable again and is operating normally. We're still awaiting information from our hosting provider about details of this incident.

  • Identified
    UTC
    Identified

    A network issue at our hosting provider is affecting Bot-Host #33. We've contacted our hosting provider and are waiting for them to get this issue fixed.

We're rolling out a new Support Bot update that improves database storage
  • Completed
    06-29-2026 at 4:08 PMUTC
    Completed
    06-29-2026 at 4:08 PMUTC
    Maintenance has completed successfully.
  • Planned
    06-29-2026 at 11:00 AMUTC
    Planned
    06-29-2026 at 11:00 AMUTC

    We are currently rolling out an update to our Support Bot database storage to improve performance. This requires some initial heavy processing, but no downtime will occur.

    What to expect:

    • Command Delays: Some command executions might be briefly delayed by up to one second in the worst-case scenario (usually far less).

    • Duration: Most bots will complete the migration within a few hours.

    • Support Bot Ticket Processing: This remains completely unaffected.

    For questions or concerns, please visit scnx.app/help.

  • In progress
    06-29-2026 at 11:00 AMUTC
    In progress
    06-29-2026 at 11:00 AMUTC

    Maintenance is now in progress.

    You can see the progress of the database migration in your Support Bot logs and the Debugging Document where applicable. This update and the migration are fully automatic; no action is required from your part. You can safely restart your bot during the migration.

We're completing a migration to improve data storage performance and safety
  • Completed
    06-17-2026 at 5:46 PMUTC
    Completed
    06-17-2026 at 5:46 PMUTC

    The storage migration is complete. All log content has been successfully reindexed and re-encoded, and logs should now render correctly. There was no downtime, and new log ingestion was unaffected throughout.

    Thanks for your patience.

  • In progress
    06-17-2026 at 5:34 PMUTC
    In progress
    06-17-2026 at 5:34 PMUTC

    We're completing a migration to improve the performance and safety of our data storage. As part of this maintenance, we're reindexing and re-encoding existing log content, which means every log entry is touched during the process.

    What you may notice: Individual logs may briefly fail to render correctly while they're being processed. This is temporary — affected logs should display normally again within a few seconds.

    What's not affected: There is no expected downtime. New logs continue to be ingested and stored as usual.

    We'll update this notice once the migration is complete. Thanks for your patience.

Service Disruption - Upstream Provider
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We've been informed by the upstream provider that the issue has been resolved. We're still monitoring the situation for any regression.

  • Monitoring
    UTC
    Monitoring

    We've been informed by the upstream provider that the issue has been resolved. We're still monitoring the situation for any regression.

  • Identified
    UTC
    Identified

    The provider has acknowledged the issue and their technical team is actively working on a fix. This is an external issue outside of our infrastructure, and affected bots will come back online automatically once the provider resolves it. No estimated time is available yet - we'll update this notice as we learn more. Thanks for your patience.

  • Investigating
    UTC
    Investigating

    We're currently experiencing an outage caused by an issue at one of our upstream infrastructure providers. This is affecting some bots hosted on SCNX.

    What's affected: Only bots running on the affected server are currently unreachable.

    What's working normally: The dashboard, all other services, and bots hosted on our other servers are fully operational and unaffected.

    The provider has acknowledged the issue and their technical team is actively working on a fix. This is an external issue outside of our infrastructure, and affected bots will come back online automatically once the provider resolves it. No estimated time is available yet - we'll update this notice as we learn more. Thanks for your patience.

We're seeing issues with creating new payments on SCNX
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix for all payment methods and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We've rolled a fix for Stripe payments. paysafecard payments still seem to fail and we're working on investigating that.

  • Investigating
    UTC
    Investigating

    We are currently investigating increased error rates relating to starting new payments on SCNX.

Jun 2026 to Aug 2026

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