SCNX Frontend - Operational
SCNX Frontend
SCNX Backend - Operational
SCNX Backend
SCNX Bot-Manager - Partial outage
SCNX Bot-Manager
SCNX Image Generation API - Operational
SCNX Documentation - Operational
SCNX Documentation
SCNX Image CDN - Operational
@SCNX Bot - Operational
Support Bot Log Hosting & Customer Dashboard (modmail.net) - Operational
Support Bot Log Hosting & Customer Dashboard (modmail.net)
ScootKit Website - Operational
ScootKit Website
ScootKit Discord Support System ("DingBot") - Operational
ScootKit Discord Support System ("DingBot")
ScootKit Support System - Operational
ScootKit Support System
ScootKit Analytics - Operational
ScootKit Analytics
ScootKit Mail - Operational
ScootKit Mail
scootk.it URL Shortener - Operational
scootk.it URL Shortener
ScootKit Issue Reporting - Operational
ScootKit Issue Reporting
ScootKit Translations - Operational
DingBot - Discord Customer Suppot - Operational
Notice history
View current statusOct 2026
- Resolved · UTC
This incident has been resolved. We'll add additional warnings and banners shortly.
We've updated our docs since and added improved notices and bug fixes for the new backup system.
- Monitoring · UTC
We've notified all Backups+ customers with additional details and options.
With this change, we've completed the switch from the SCNX-Bot to the CustomBot Backups System. We'll continue rolling out NextGen to additional hosting locations so more users can use backups.
Additionally, we'll be adding new warning banners and information in the dashboard to inform users about this change.
- Identified · UTC
Today, we published the v3.25.1 update in the stable branch.
You will need to update your bot to use the Backups feature. If you had automatic backups enabled, you might need to re-enable that feature.
If you are on a NextGen host, have updated your bot, and are still not seeing the new Backups interface, please try manually stopping and then starting your bot again.
We'll shortly add additional warning banners and information in the dashboard to make this change more clear.
We'll also separately reach out to customers who purchased Backups+ directly and inform them of the change.
- Investigating · UTC
Due to recent changes on Discord, we are retiring backup functionality on the SCNX Bot and transitioning all server backups to CustomBot.
SCNX Bot can no longer create new backups. Since analytics have also moved to your CustomBot, this means that you can finally kick the SCNX bot from your server.
Requirements for CustomBot Backups
To create backups using your CustomBot, please ensure:
NextGen Hosting: Your CustomBot is running on a hosting location marked NextGen in your server list (Learn how to switch hosting locations).
Bot Version: Your CustomBot is running version v3.25.1 or higher.
Once your bot meets these requirements, you can access the new Backups Page, which introduces upgraded capabilities such as backing up open forum posts and more.
Backups+ Subscribers
All Backups+ perks and features remain fully active when using CustomBot and now include additional features such as custom encryption keys.
Your Backups+ purchase has been automatically transferred.
We will reach out to Backups+ customers over the coming week with further details and additional options.
Availability & Rollout
Version v3.25.1 will be released to the stable branch shortly. If you want immediate access, you can switch your bot to the beta branch today.
Sep 2026
- Resolved · UTCThis incident has been resolved.
- Identified · UTC
Due to an issue at Discord, bots on SCNX might be affected and might not work as expected.
Details at Discord: https://discordstatus.com/incidents/btdsd2y407t5