ScootKit - Bot hosting outage on Instance 8, Instance 13, Instance 16 – Details zu Vorfällen

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Bot hosting outage on Instance 8, Instance 13, Instance 16

Gelöst
Schwerer Ausfall
Aufgetreten am vor 1 TagDauerte 49 Minuten

Betroffen

Bot-Hosts

Schwerer Ausfall aus 12:27 PM zu 1:06 PM, Erreichbar aus 1:06 PM zu 1:17 PM

Bot-Host #

Schwerer Ausfall aus 12:27 PM zu 1:08 PM, Erreichbar aus 1:08 PM zu 1:17 PM

Bot-Host Nr. 13

Schwerer Ausfall aus 12:27 PM zu 1:06 PM, Erreichbar aus 1:06 PM zu 1:17 PM

Bot-Host #16

Schwerer Ausfall aus 12:27 PM zu 1:08 PM, Erreichbar aus 1:08 PM zu 1:17 PM

Aktualisierung
  • Gelöst
    UTC
    Gelöst
    This incident has been resolved and all affected bots are back online. The outage lasted 1h 36m and was caused by an infrastructure failure at our upstream hosting provider. Bots reconnect automatically, so no action is needed on your side. We're sorry for the disruption, and we monitor our providers continuously to hold them to the standard you expect from us.
  • Untersuchung
    UTC
    Untersuchung
    We are investigating an outage affecting bots hosted on Instance 8, Instance 13, Instance 16. The issue appears to originate at the upstream hosting provider's infrastructure, not within SCNX systems. Affected bots are currently offline on Discord. Our team is actively working on this and has escalated to the hosting provider with diagnostic data. We will post updates here as the situation develops.
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