ScootKit - Bot hosting outage on Instance 32, Instance 33 – Incident details

Experiencing partial outage

Show current status

Bot hosting outage on Instance 32, Instance 33

MonitoringMajor outage

Affected

SCNX Bot-Hosts

Major outage from 3:59 PM to 4:11 PM, Operational from 4:11 PM to 4:15 PM, Major outage from 4:15 PM to 12:00 AM

Bot-Host #32

Major outage from 3:59 PM to 4:11 PM, Operational from 4:11 PM to 4:15 PM, Major outage from 4:15 PM to 12:00 AM

Bot-Host #33

Major outage from 3:59 PM to 4:11 PM, Operational from 4:11 PM to 4:15 PM, Major outage from 4:15 PM to 12:00 AM

  • MonitoringUTC

    Both affected hosts are reachable again and bots on them are reconnecting to Discord. This can take a few minutes. The cause was a network problem at our hosting provider, and we have not yet received confirmation that it is fully resolved, so we are monitoring both hosts closely.

  • InvestigatingUTC
    Bots hosted on Instance 32 and Instance 33 are currently offline on Discord. The cause is a network problem at our hosting provider, not a fault in SCNX systems. The provider has restricted network access to at least one of these servers while it deals with a large attack on its network, and expects to lift that restriction at 16:10 UTC. We cannot yet give a restoration time for Instance 32. We will provide updates as soon as we have anything new to share.
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