ScootKit - Status Page

All systems operational

Backups via the @SCNX Bot are unavailable
MonitoringMajor outage
  • Monitoring
    UTC
    Monitoring

    We've notified all Backups+ customers with additional details and options.

    With this change, we've completed the switch from the SCNX-Bot to the CustomBot Backups System. We'll continue rolling out NextGen to additional hosting locations so more users can use backups.

    Additionally, we'll be adding new warning banners and information in the dashboard to inform users about this change.

  • Identified
    UTC
    Identified

    Today, we published the v3.25.1 update in the stable branch.

    You will need to update your bot to use the Backups feature. If you had automatic backups enabled, you might need to re-enable that feature.

    If you are on a NextGen host, have updated your bot, and are still not seeing the new Backups interface, please try manually stopping and then starting your bot again.

    We'll shortly add additional warning banners and information in the dashboard to make this change more clear.

    We'll also separately reach out to customers who purchased Backups+ directly and inform them of the change.

  • Investigating
    UTC
    Investigating

    Due to recent changes on Discord, we are retiring backup functionality on the SCNX Bot and transitioning all server backups to CustomBot.

    SCNX Bot can no longer create new backups. Since analytics have also moved to your CustomBot, this means that you can finally kick the SCNX bot from your server.

    Requirements for CustomBot Backups

    To create backups using your CustomBot, please ensure:

    • NextGen Hosting: Your CustomBot is running on a hosting location marked NextGen in your server list (Learn how to switch hosting locations).

    • Bot Version: Your CustomBot is running version v3.25.1 or higher.

    Once your bot meets these requirements, you can access the new Backups Page, which introduces upgraded capabilities such as backing up open forum posts and more.

    Backups+ Subscribers

    • All Backups+ perks and features remain fully active when using CustomBot and now include additional features such as custom encryption keys.

    • Your Backups+ purchase has been automatically transferred.

    • We will reach out to Backups+ customers over the coming week with further details and additional options.

    Availability & Rollout

    Version v3.25.1 will be released to the stable branch shortly. If you want immediate access, you can switch your bot to the beta branch today.

Operational

SCNX Frontend - Operational

100% - uptime

SCNX Backend - Operational

100% - uptime

SCNX Bot-Manager - Operational

100% - uptime

SCNX Image Generation API - Operational

SCNX Documentation - Operational

SCNX Image CDN - Operational

@SCNX Bot - Operational

99% - uptime

Support Bot Log Hosting & Customer Dashboard (modmail.net) - Operational

100% - uptime
Operational

ScootKit Website - Operational

100% - uptime

ScootKit Discord Support System ("DingBot") - Operational

ScootKit Support System - Operational

ScootKit Analytics - Operational

ScootKit Mail - Operational

scootk.it URL Shortener - Operational

ScootKit Issue Reporting - Operational

ScootKit Translations - Operational

DingBot - Discord Customer Suppot - Operational

100% - uptime
Operational

Discord API - Operational

Stripe API - Operational

OpenAI API - Operational

Cloudflare CDN - Operational

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