ScootKit - Bot hosting outage on Instance 39 – Incident details

All systems operational

Bot hosting outage on Instance 39

Resolved
Major outage
Started 1 day agoLasted 27 minutes

Affected

SCNX Bot-Hosts

Major outage from 12:49 PM to 1:00 PM, Operational from 1:00 PM to 1:01 PM, Major outage from 1:01 PM to 1:16 PM

Bot-Host #39

Major outage from 12:49 PM to 1:00 PM, Operational from 1:00 PM to 1:01 PM, Major outage from 1:01 PM to 1:16 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved and all affected bots are back online. The outage lasted 14 minutes and was caused by an infrastructure failure at our upstream hosting provider. Bots reconnect automatically, so no action is needed on your side. We're sorry for the disruption, and we monitor our providers continuously to hold them to the standard you expect from us.
  • Update
    UTC
    Update
    We're seeing recovery and bots are starting again, please be patient while the host system starts your bot automatically.
  • Identified
    UTC
    Identified
  • Investigating
    UTC
    Investigating
    We are investigating an outage affecting bots hosted on Instance 39. The issue appears to originate at the upstream hosting provider's infrastructure, not within SCNX systems. Affected bots are currently offline on Discord. Our team is actively working on this and has escalated to the hosting provider with diagnostic data. We will post updates here as the situation develops.
Imprint • Privacy Policy • "ScootKit" is a trademark, registered in Germany.