Our upstream hosting provider has confirmed that their emergency maintenance is complete, and full service has been restored to our platform.
While we design our software to be highly resilient, we ultimately rely on physical data center infrastructure managed by our hosting partners. As with any complex physical system, underlying hardware components can occasionally fail or degrade without warning. In this instance, our provider had to execute an emergency hardware replacement on the host nodes to prevent a more severe outage, which resulted in the temporary disconnection.
Our monitoring systems confirm that all servers are back online, stable, and operating normally.
Thank you for your patience and understanding during this unexpected downtime. We sincerely apologize for any inconvenience it caused.