ScootKit - Bot-Host #14 and Bot-Host #30 are not reachable – Incident details

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Bot-Host #14 and Bot-Host #30 are not reachable

ResolvedMajor outage1 hour 41 minutes

Affected

SCNX Bot-Hosts

Major outage from 9:22 AM to 10:00 AM, Operational from 10:00 AM to 11:04 AM

Bot-Host #14

Major outage from 9:22 AM to 10:00 AM, Operational from 10:00 AM to 11:04 AM

Bot-Host #30

Major outage from 9:22 AM to 10:01 AM, Operational from 10:01 AM to 11:04 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We're seeing recovery of the affected server from our hosting provider and are currently monitoring the result.

  • InvestigatingUTC

    We're currently experiencing connectivity issues affecting Bot-Host #14 and Bot-Host #30, which are unreachable. We've traced the cause to an issue with our hosting provider and have contacted them directly. We'll post an update as soon as we have more information.

    We apologize for any disruption and appreciate your patience.

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