05-03-2026 at 1:25 PM
about 23 hours ago
We're seeing an above average number of recent inquiries leading to increased waiting times in our customer service.
Additionally, our team has limited resources due to the recent federal holiday leading to a "long weekend", resulting in multiple helpers and staff members being on vacation.
We apologize for the extended wait times and are doing our best to catch up as fast as possible in the coming days.
Abuse reports and billing tickets on SCNX continue to receive prioritized processing.