We want to inform you that our infrastructure provider, Oracle Cloud Infrastructure (OCI), will be performing scheduled maintenance on their systems. Please note that this is an upstream maintenance managed entirely by Oracle, rather than an update on our end.
Scope of Impact:
🟢 Unaffected: Your dashboard will remain fully online and accessible. Any bots hosted on servers not listed in this notification will continue to operate normally.
🔴 Affected: Only bots located on the specific hosts listed below will experience downtime.
How this provider maintenance affects your services:
Expected Downtime: During Oracle's maintenance window, the affected underlying servers will be powered off. As a result, your bot will be unreachable for approximately 20 minutes, though some instances may take slightly longer.
Automatic Recovery: Once Oracle completes their maintenance, our systems will step in to automatically restart your bots. No action is required on your part.
Temporary Restrictions: To protect network stability during their update, the ability to change Bot-Hosts for bots on SCNX may be disabled starting 24 hours prior to the maintenance window.
While this maintenance is outside of our direct control, routine updates by our providers are essential to guarantee the long-term reliability of our hosting environment. We apologize for any inconvenience this brief interruption may cause and appreciate your patience.
