ScootKit - AI features temporarily unavailable – Incident details

All systems operational

AI features temporarily unavailable

Resolved
Degraded performance
Started almost 2 years agoLasted 3 days

Affected

SCNX

Degraded performance from 10:32 AM to 5:09 PM

SCNX Bot-Manager

Degraded performance from 10:32 AM to 5:09 PM

Updates
  • Resolved
    UTC
    Resolved

    We've implemented a temporary fix while OpenAI is still working on the original issue. All AI features can be used again, we apologize for the inconvenience.

  • Identified
    UTC
    Identified

    Due to a restriction that affects our usage of OpenAI platforms, some of our AI features, including features in SCNX Custom-Bots are temporarily unavailable.

    We're working with OpenAI to resolve these issues as fast as possible.

    As a reminder, you won't be charged AI Coins for failed requests.

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